Integrate Google Apps with your Website

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If you run a small business and you are looking for a great IT strategy, you may want to consider using Google Apps. Google Apps enables you to integrate your website/domain for setting up your users email, Google Docs, Google Calendar, and even a corporate intranet site.  Millions of small businesses use Google Apps! You do need to own your domain to implement Google Apps.

The free Google Apps account includes 10 user accounts with over 7 GIG email storage and 1GIG storage for Google Docs. If you want to migrate from Microsoft Exchange to Google Apps, you do need a Google Apps Business or Education account.

Click here (official Google site) to compare Google Apps (free account) to Google Apps Business account.

You can personalize your Google Apps with your own logo, and you can create a corporate intranet site that is setup for members of your domain. Google offers several intranet sites to choose from, and there are some really great calendar app scripts from other Google Apps users. You can basically setup a project management site without forking over $50.00/month/user with other cloud services. The easiest way for your users to enter your Google Apps account is through the intranet site that you setup for your users – for example something like http://office.mycompany.com.

This is the Login page to my Google Sites intranet.

Google Apps login page

Login to Google Apps account

Here are some screenshots of my Google Apps account

Google Sites Intranet Corporate Template
Login to Google Apps account
Google Docs
Google Apps Gmail
Google Apps Calendar
More Apps Menu
Insightly CRM Projects
Insightly CRM Opportunities page


Insightly CRM

Google Apps Insightly CRM

More Apps Menu

Insightly CRM (Customer Relationship Management)
Insightly CRM Projects - Customer Relationship Management

Insightly CRM Projects

Insightly CRM is a Customer Relationship Management software (free up to 4 users) that is seamlessly integrated with Google Apps. Your users can share a common contacts list, create projects, track opportunities, leads and proposals.  Insightly CRM has a simple design that is easy to use and your organization can manage your customer interactions with minimum effort.  You can link your Google Docs files to Insightly!

Insightly CRM has a paid plan that is very affordable. The free plan will stay in place for up to four users. They really are huge supporters of small business.

Click here for Insightly pricing plan.  See http://insight.ly company website for more information. I am very impressed with this application!!

Conclusion

With a Google Apps account you can easily communicate and improve productivity with your team, and you get the reliability of Google’s infrastructure. There is an abundance of productivity software in the Google Apps market place, and a lot of them are free to use. From a CRM (Customer Relationship Management)  to an ERP (Enterprise Resource Planning). I really like the real time collaboration of Google Docs.  Once you start collaborating with your team on Google Docs, you’ll be hooked! The original content for this post was created on Google Docs!

For questions, email me at jcunningham@spc-intranet.com, or if you need help implementing Google Apps drop me a line or schedule a meeting!

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Open Source CRM (customer relationship management)

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For a business that needs a great way for their team to stay on the same page, CRM (Customer Relationship Management) software is a great way to start.

What is a CRM?

It is a software package which lets you track your interactions with your customers. Included functions allow collaboration on a sales campaign to a targeted list, managing leads and tracking sales processes. It can also generate reports on your lead conversion targets. In addition, many specific functions can be customized to the needs of your business.

We offer and support two open source CRM software suites: SugarCRM and vtigerCRM.

The fact that SugarCRM (community) and vtigerCRM are open source software packages means that there are no initial purchase costs, no monthly hosting fees, and no per-user license fees. The software will run on Ubuntu, an open-source Linux operating system which allows you to avoid the additional cost overhead associated with the Windows Server system.

Both packages will be installed concurrently. You can decide, on your own schedule, which package will best fit your needs. Hardware requirements are low; you will likely not need to make any new investments. Your capital is invested in product and marketing, as opposed to back-end expenses that don’t increase your customer base.

Some of the highlights:

SugarCRM (community)
• Manage marketing campaigns
• Share common contact lists
• Manage Leads and Accounts
• Track campaign budgets
• Schedule calls and meetings
• Shared Calendar
• Document Management
• Send email from SugarCRM. SugarCRM’s webmail is quite good!
• Create email templates
• Schedule calls and meetings
• Easy email setup with gmail for outgoing emails
• iPhone and Android app not available for community edition
• Outlook plugin from 3rd party available ($40.00)

Email template ~ SugarCRM (community)

See http://sugarcrm.com for more info.

vtiger CRM 5
• Only one edition, open source edition
• Manage marketing campaigns
• Share common contact lists
• Manage Leads and Accounts
• Lead capture web forms
• Track campaign budgets
• Send email from system
• Create email templates
• Schedule calls and meetings
• Create inventory items and price books
• Send quotes right from the system
• Brand your quote templates
• Project management/Document Management
• Customer Support ticket issue tracking
• iPhone and Android app available
• Free Outlook and Thunderbird plugins
• Easy email setup with gmail
• Create sales orders and purchase orders with vendors
• Mail merge

Inventory product list ~ vtiger

See http://www.vtiger.com for more info

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BigBlueButton on a Big Blue Server

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The server is an IBM xSeries 346 and the OS is Ubuntu 10.04

What is BigBlueButton?

BigBlueButton is free open source software that enables universities and colleges to deliver a high-quality learning experience to remote students, but wait, BigBlueButton is not just for universities and colleges. Your business can use this wonderful software too, It’s not hard to get started!

The chat feature has language translation for easy communication with foreign clients.


 


The server shown above is an IBM xSeries 346 refurbished server from renewcomputer.com. It is equipped with dual core 3.0GHz XEON processors with 2G RAM, and three 36.4 GIG SCSI hot swappable hard drives. Since this a dedicated BigBlueButton server you don’t need a lot of storage space.

See http://bigbluebutton.org for more information on BigBlueButton
See http://renewcomputer.com and http://serversupply.com for refursbished IBM servers
See http://ubuntu.com for more information on Ubuntu

North State Communication customers with real high-speed Internet.
This is a great tool for your business!

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Integrate WordPress CFormsII with vTiger

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CformsII integration with vTiger

Original author: Cristian Horacio Ares (VTiger Forum User:Chares)

Download (PDF, 530.41KB)

After following the procedures of this document, there are some items that you need to do in order for the CFormsII to integrate to vTiger CRM. I found the proper procedures from the vTiger forums.

  • You need to have the assigned_user_ id field in the form
  • Follow the syntax for the custom fields.

Click on the screenshot below to see the proper field syntax (The screenshot will open up in a new window)-

Form Settings

Also, I found that Firefox works with the Enable Ajax check box, IE and Chrome will not work with the Ajax enabled. If you disable Ajax, the form will send the data.

The contact form on the Contact Us page is integrated to a vTiger installation on an onsite Ubuntu system that is automatically backed up every day to Amazon S3 (Simple Storage Service).

vTiger is also setup to send notifications when a new lead is entered, and assigned to a user account.

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